Home > L'AND > Mission and Values
Our mission is to create and manage small-scale integrated resorts, based on the concept of L’AND and its brand, offering our customers a superior quality experience in order to provide a cost effective balance of social, and cultural development in a sustainable manner, to our shareholders and to the region where we operate whilst fostering the professional and personal development of our employees.
- Customer Focus: We believe our success depends primarily on serving our customers well. We are committed to creating experiences, products and services of exceptional value that integrate and enrich your lifestyle while promoting long-term relationships that add strength to our brand.
- Excellence and ambition: we seek to continually improve our performance individually and collectively and act proactively in a team with warm customer service and attention to detail so that we can achieve a level of excellence recognized by the market;
- Innovation: we consider design innovation and anticipation of new trends as a key factor in creating value;
- Branding: we consider our brand and market appeal as an underlying asset and a key competitive advantage that we continuously seek to improve;
- Social Responsibility: We understand the economic, social and cultural development of the regions in which we operate as the ultimate goal and the utmost importance to our business;